Frequently Asked Questions
Everything you need to know about our handcrafted fashion and services.
What is the typical shipping duration for orders?
We typically process and dispatch orders within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take 10-15 business days depending on the destination.
Do you offer customization for your apparel?
Yes, Rasbihari Lal & Sons offers bespoke tailoring and minor adjustments on selected traditional wear. Please contact our support team with your specific measurements after placing your order.
What is your return and exchange policy?
We accept returns and exchanges within 7 days of delivery, provided the items are unworn, have all original tags attached, and are in their original packaging. Please note that customized items are final sale.
How should I care for my handcrafted garments?
To preserve the quality of our fabrics and intricate embroidery, we recommend dry cleaning only. Store your garments in a cool, dry place away from direct sunlight.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. For domestic orders within India, we also offer a Cash on Delivery (COD) option.
Do you ship internationally?
Yes, we ship our fashion collections worldwide. International shipping rates are calculated at checkout based on the weight of the package and the delivery location.