Returns & Exchanges
At Rasbihari Lal & Sons, we strive to ensure your complete satisfaction with our artisanal fashion pieces. If you are not entirely happy with your purchase, we offer a seamless 14-day return and exchange policy for all unworn items in their original condition.
Return Process
- 1.Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange within 14 days of delivery.
- 2.Quality Inspection
Ensure the garment is unwashed, unworn, and retains all original tags and packaging to qualify for a full refund or exchange.
- 3.Pack and Ship
Securely pack your items in the original shipping box and attach the prepaid return label provided via email by our customer support team.
- 4.Refund Processing
Once our warehouse receives and inspects your return, your refund will be processed to the original payment method within 7-10 business days.